CONSULTING EXPERTISE

Dr. Leuser is active as a speaker, trainer, and consultant and welcomes the opportunity to serve organizations with his expertise and extensive experience in the areas of assessment, management training and development; and organization development.

Assessment

Survey Research	Including job satisfaction and morale; employee, client and customer perceptions; organizational diagnosis; and training needs assessment
Outcome Research	Designed to assess the degree to which specific training or organizational outcomes have been achieved by an intervention

Management Training and Development

Assessment	Including needs and outcomes assessment
Program Development	Customized training programs focused on specific client needs and goals in the areas of management and organizational behavior
Program Delivery	Training programs available in a variety of areas, including interpersonal communication; performance appraisal; conflict, stress, and diversity management; organizational decision making; leadership and supervisory skills; outplacement and career development

Organization Development

Assessment	Including organizational diagnosis through surveys, archival research, and interviews, as well as outcomes assessment based upon client needs and goals
Program Development	Customized organization development interventions focused on specific client needs and goals in the areas of management and organization development
Program Delivery	In addition to areas described above, intervention expertise includes employee involvement and job design; process consultation; team building; goal setting and performance management; managing organizational culture and politics; and board development